Frequently Asked Questions

Your Questions and Answers — In One Place

In 2023, New Horizons Estate Sales opened its doors to the Nevada community and has since made customer satisfaction a first priority. We are here to provide top-notch estate sales services and answer all of your related questions. Read the answers to some of our previous clients’ questions, or contact us for more information.

How much does your service cost?

Each situation is unique and we treat each client with a customized offer.

Typically 40% of the gross total sales, plus a fee for advertising, set-up and clear-out.

What kind of services do you offer?

We customize our services and sales based on each particular sale. With our experienced staff we treat each opportunity with integrity, respect and special attention to the client's home, household items and cherished heirlooms. We do our very best to research items to maximize the valuables and price accordingly for average household goods. Our team will handle all aspects of the sale from inventory, pricing, set-up, sales, clean-up after the sale and making arrangements to donate or dispose of left over unwanted items.

How much time do you need to get a sale ready?

Each situation is different and could possibly take more time. In most cases, it takes a week to prepare for a sale. We have found that having more time allows for more buyers to schedule to come to our sales.

What do I have to do to prepare for a sale?

This can be a stressful time and we are here to take that stress off of you and your family. The biggest thing to do is to remove all personal and sentimental items, personal documents that can contain sensitive information such as bank account information, social security numbers, etc…. Remove any perishable food items that could attract vermin. After that, our team will take over for pricing, set-up, the sale and then the clean up. You will not be present and there is nothing else that you will need to do.

That's it! DO NOT DONATE ANYTHING! You would be surprised at what people look for and purchase.

What happens to the items that do not sell?

There are several options from donating them to a charity of your choice, selling of a bulk lot, or disposal. This will be discussed in the consulting appointment and we will determine the best course of action for these items based on your wishes.

How do you let buyers know about the sale?

We list our sales on our website and social media outlets. We advertise our sales on Estate Sale specific websites and media outlets. We send out emails to our extensive list of buyers that have opted in to follow our sales. Lastly we put up professional signs in the area to advertise the sale (depending on community standards).

When should I expect my money when the sale is complete?

Outside of any extenuating circumstances and depending on the time of year or holidays, payouts should be expected within 7 to 10 business days of the final clean-up and closure of the sale.

Please feel free to send any questions you may have or to schedule an on-site meeting to disucuss your specific questions to info@newhorizonsestatesales.com